Joshua Feinberg asked:


If you want to succeed at running a computer repair business, you need to focus on business development and attracting great clients.  There are lots of things that can get you off track, but if you watch out for them, you will be able to concentrate on what matters most.

Remember when you are starting out in the computer repair business, you are not strictly in the technology business.  Technology is certainly a big part of your business, but in the early stages especially you need to be focusing on building relationships and acquiring clients.  You can’t let other activities or time wasters distract you from your business development goals.

These 5 tips can help you with running a computer repair business so your client growth and business growth goals don’t get derailed or sidetracked.

Avoid Spending Too Much Time on Technology Training. Especially when you are working with small businesses, you are probably six to 18 months ahead of what small businesses in your area need.  Because small businesses are late adopters, you can afford to slack a little on technology training in the beginning while you work on building relationships with potential clients.  To fill in any skills gaps, look to recruit competent subcontractors. Don’t Spend Too Much Time Reading Computer Magazines. If you’re like most new consultants, you probably spend several hours per month in this reading black hole.  Instead, consider reallocating this wasted time toward more productive business development and client attraction activities. Stay Away from Most Channel Programs. When you are running a computer repair business for small companies, don’t get seduced by an aggressive sales person twisting your arm to join a channel program.  You also can’t get drawn in by technology gadgets that don’t fill an immediate need with your paying clients.  When you spend money on these things, you take precious resources away from business development and building your client list. Avoid Freebie-Mooching Sessions Disguised as Sales Calls. When you go out on a sales call, make sure you are not there for endless hours of brain picking that goes nowhere.  Running a computer repair business successfully means knowing exactly which kinds of prospects to focus on at all times.  This way you can drive your lead qualification process and contribute to long-term business development. Network in a Smart Way. Know which kinds of prospects you should be talking to at networking events.  Find out what they do, what their company is like, whether or not they have and use computers, and how many computers they have.  These are the four key questions that can help you determine very quickly whether you’re talking to someone that has a future as your prospective client, or whether you are completely wasting your time.

In this article, we introduced 5 tips to help you focus on critical business development tasks and client attraction while you are running a computer repair business.  Learn more about how you can get great, steady, high-paying clients while you are running a computer repair business now at RunningAComputerRepairBusiness.com All Rights Reserved

Miles Technologies asked:


 

As news of a weakened economy continues to saturate the media and bombard business owners with negative messages, one company has found a creative way of adapting its services to fit within the current economic conditions and help businesses succeed.    

Miles Technologies, a provider of business technology solutions, has created Monthly Budget Plans that allow customers to budget their technology-related expenses without having to commit to a long term contractual agreement. 

According to Chris Miles, Chief Executive Officer of Miles Technologies, the company’s Monthly Budget Plans integrate separate services into one managed services package.  In a single plan a customer can select business services that include IT Help Desk & Support, Business Software Support, Website Updates, and Online Marketing and Public Relations, as well as strategic consulting for all services. 

Miles says that the Monthly Budget Plans were developed as a way to help customers continue productive business operations within the unsteady economic conditions by making managed services more cost effective.

“The Monthly Budget Plans were specifically designed with flexibility in mind,” explains Miles.  “Most managed services providers require that customers sign a contract committing them to a certain monthly fee with a two to three year contract term.  They lock in the customer which lowers the need to provide exceptional service in order to retain the customer. We’re different in that we do not require any specified length to the contract and they can cancel at any time. This way, the customer is using our services because we add value and not because of a contract term. We also allow for month-to-month flexibility in the plans in terms of both the level of services provided and the costs for those services.”

To further ensure the practicality of its monthly budget plans, Miles Technologies offers a one hour guaranteed response time for all budget plan customers 24 hours a day and seven days a week.  In addition, customers may roll over any unused monthly budget time from month to month.  

“We customize each budget plan in order to empower our customers with the best technology available for their businesses,” says Miles.  “These plans are meant to provide a complete realm of services, from supporting a custom software application to identifying and resolving network issues before they result in downtime.” 

According to Miles, the costs of outsourced IT services are easily justified when compared with the costs of a full time IT staff or the costs of unnecessary system downtime.  He emphasizes that the predictability of the newly developed Monthly Budget Plans make the services especially realistic in the current economy. 

Miles reports that the Monthly Budget Plans have been met with significant enthusiasm from customers.  “Our main goal is to exhaust all possible options for helping our customers thrive in these conditions,” Miles says.  “We are looking out for their businesses and trying to help them understand technology’s full potential so that they can make the best business decisions possible.  In short, if our customers succeed, then we have succeeded.”